Should you need to return your product communicator, the original carton is the best shipping container for the unit. Please retain your sales receipt, the carton, the packaging materials, and the printed materials. Include a return shipping address within the package. Prepay all shipping costs to the authorized service center. XACT Technology disclaims any implied warranty, including the warranty of merchantability and the warranty of am fm headphones fitness for a particular purpose, as of the date of purchase within the package. This warranty takes effect when you purchase the product unit and continues for one year unless you sell or rent the unit, in which case the warranty ends. This warranty is in lieu of all other express warranties.